I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.
Every color of the rainbow printed fine except for yellow. I had the customer change ink cartridges. I had the customer delete and reinstall the drivers. Nothing worked. I asked my co-workers for help; they offered no new ideas.
After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly,
"Should I try printing on a piece of white paper instead of this yellow construction paper?"
Ms. Warner: "Well, how are you getting on in your new eight room house?"
Ms. Kyle: "Oh, not so badly. We furnished one of the bedrooms by collecting soap coupons."
Ms. Warner: "Didn't you furnished the other seven rooms?"
Ms. Kyle: "We can't. They are full of the soap."
Becky prepared a pasta dish for a dinner party she was giving. In her haste, however, she forgot to refrigerate the spaghetti sauce, and it sat on the counter all day. She was worried about spoilage, but it was too late to cook up another batch. She called the local Poison Control Center and voiced her concern. They advised Becky to boil the sauce again.
That night, the phone rang during dinner, and a guest volunteered to answer it. Becky's face dropped as the guest called out, "It's the Poison Control Center. They want to know how the spaghetti sauce turned out?"